Patient calls will always be received by a highly trained team of U.S.-based customer service professionals. Our customer service team members are experts at the art of balancing effective patient education and customer satisfaction.

  • Our team members are skilled in communicating complex insurance information, clearly and courteously to patients
  • Patients never wait longer than one minute on average to speak with one of our customer service team members
  • Payment plans and arrangements can be tailored to a physician group’s needs
  • We offer all patients both online and telephone payment options
  • Many of our customer service professionals are bilingual