Service Lines

Our performance is unsurpassed, as every one of our new clients has seen a dramatic increase in cash collections using mutually agreed upon initial benchmarks.

Physician billing is a highly complex process prone to errors, which can greatly reduce collections. The MediServ Model is built around well-defined processes to eliminate errors and ensure maximum results.
Our customized patient billing procedures place statements in the hands of your patients as quickly as possible, sending a series of statements and letters which can be tailored to your practice. From there, results are increased through Mediserv's diligent and professional collection processes.

Accurate physician coding is essential to optimizing reimbursement. Each of our thirty-one coders has a designation from AHIMA, the coding industry’s leading certification authority. Our staffing levels allow our coders the time to thoroughly read each chart and assign accurate codes for every service provided. Additionally, MediServ is one of the few companies in the nation which conducts an annual third-party audit to confirm the accuracy and compliance of its professional coders.

Timely and relevant financial and operational information is paramount to the success of a medical practice. Accordingly, we have developed great flexibility in designing reports. Our broad experience in financial reporting and business management allows us to help “interpret” the numbers with the aim of identifying opportunities and developing solutions to business and operational challenges.

Accountability to our clients and their needs is of utmost importance to the management of MediServ. This accountability is accomplished is several ways:
Regularly scheduled “face-to-face’ monthly meetings with MediServ’s managing partners and client management to discuss monthly financial and operational results. Additionally this is a forum to discuss other pressing business and operational challenges with the aim of developing workable solutions.
Provide monthly detailed reporting to physicians of patients treated with the appropriate CPT codes assigned.
Provide monthly physician documentation and coding deficiency feedback for reference and future improvement.
Periodic training seminars in an effort to keep the physicians current on relevant documentation and coding issues.

We are skilled managers of technology. We have solved many problems associated with exporting physician related data using various hospital data systems in forms that can be interfaced with our systems used to code, bill, and collect on behalf of physicians. We have developed or utilize various forms of technology customized for our purposes including:
ScanER - a proprietary scanning solution for secure and cost effective processing, retrieval and transmission of physician charts.
Coder II - a proprietary on-screen coding solution with data easily interfaced into any billing software.
Liberty Net - a robust electronic document management solution capable of managing electronic data in multiple formats.
IAT CT–Center - a state of the art predictive dialer software.

We offer an 800 customer service telephone number manned by a highly trained team of customer service professionals.
The medical payment system is very complicated and confusing to patients. Our professionals have a thorough understanding of the insurance adjudication process and can provide your patients the necessary help and support to deal with this complicated process.

MediServ’s staff is specialized by function. This approach dramatically reduces errors and simplifies training and results in a staff of experts, not generalists. MediServ has developed an effective recruiting and training program over the years that allows us to quickly identify whether potential employees posses the skills required for a particular job.